Privacy Policy
PRIVACY NOTICE
Last updated September 10, 2026
This Privacy Notice for All The Answers, Inc. (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at sales@alltheanswersinc.com. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. SMS TEXT MESSAGING AND MOBILE INFORMATION
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, when you place an order, when you text us or reply to our text messages, or otherwise when you contact us.
The personal information we collect may include:
– names and business names
– email addresses
– mailing addresses and billing addresses
– telephone numbers and mobile phone numbers
– order details, artwork, and print files you submit to us
– mailing lists and recipient data you provide to us for direct mail projects
– contact or authentication data
– payment information (processed by our payment processors; we do not store full payment card numbers)
– the content, timestamps, and delivery status of text messages you exchange with us
Mailing lists and recipient data. When you provide us with a mailing list or recipient data for a direct mail project, we process that information solely on your behalf and only as needed to produce and deliver your project. You are responsible for ensuring you have the right to provide that information to us.
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
– To fulfill and manage your orders. We process your information to fulfill and manage your orders, payments, proofs, production, shipping, and mailing.
– To provide, produce, and deliver printing and direct mail services. We process the information and files you submit in order to produce and deliver the projects you order from us.
– To respond to your inquiries and provide support. We process your information to respond to your questions, requests for quotes, and support needs, including by email, phone, and text message.
– To send and respond to text messages. Where you have texted us or consented to receive text messages, we process your mobile phone number and message content to send and respond to those messages.
– To send administrative information. We process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
– To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing communications at any time.
– To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
– To protect our Services and prevent fraud. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
– To identify usage trends. We may process information about how you use our Services to better understand how they are being used and to improve them.
– To comply with our legal obligations. We may process your information to comply with applicable law, respond to legal process, enforce our terms, and establish, exercise, or defend legal claims.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may need to share your personal information in the following situations:
– Vendors, Consultants, and Other Service Providers. We may share your information with third-party vendors, service providers, contractors, and agents who perform services for us or on our behalf and require access to such information to do that work. Examples include our text messaging platform provider, wireless carriers and message aggregators, printers and mail houses, postal and shipping carriers, payment processors, data hosting and IT providers, email service providers, and analytics providers. We require these parties to protect your information and to use it only for the purposes for which we engaged them.
– Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
– Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
– Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
– Legal Obligations and Rights. We may share your information where we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our legal terms; to detect or prevent fraud; or to protect the rights, property, or safety of All The Answers, Inc., our users, or others.
– With Your Consent. We may share your information for any other purpose with your consent or at your direction.
Mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This exclusion applies notwithstanding any of the categories described above, including the Affiliates and Business Partners categories. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent your personal information, and we do not sell or rent mobile phone numbers or text message content.
4. SMS TEXT MESSAGING AND MOBILE INFORMATION
In Short: We use mobile information only to send and respond to your text messages and to support that service. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
All The Answers, Inc. We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won’t share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn’t modify our general Privacy Notice, which may govern our relationship with you in other contexts.
Information we collect through the Text Message Service. When you text us, or when we reply to you, we collect your mobile phone number, the content and timestamps of your messages, delivery status information, and records of your consent and of any opt-out request.
How we use it. We use this information to send and respond to your mobile messages, provide customer support, maintain records of your consent and opt-out preferences, monitor and prevent abuse, and meet our legal obligations.
Who we share it with. We share this information with the service providers that help us deliver messages on our behalf — our text messaging platform provider, wireless carriers, message aggregators, and similar vendors — and only for that purpose. We do not sell or rent your mobile phone number or your message content, and we do not share mobile information with third parties or affiliates for marketing or promotional purposes.
Stopping messages and getting help. Reply STOP to any message to stop receiving texts from us. Reply HELP for assistance. You can also reach us at sales@alltheanswersinc.com or 401-739-3420. Message and data rates may apply, and message frequency varies. Carriers are not liable for delayed or undelivered messages. Additional terms for the Text Message Service are set out in our Terms and Conditions.
Retention. We retain mobile phone numbers, message content, and records of consent and opt-out for at least four (4) years after your last interaction with the Text Message Service, and for longer where required by law or where necessary to resolve disputes or enforce our agreements.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, or to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Most web browsers allow you to refuse or delete cookies through your browser settings. If you have questions about how we use cookies or similar technologies, please contact us using the details in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.
We do not use cookies or similar technologies to collect or share mobile information from the Text Message Service.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), including facilities in the United States and other countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Retention of mobile information collected through the Text Message Service is described in the “SMS TEXT MESSAGING AND MOBILE INFORMATION” section above.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@alltheanswersinc.com or 401-739-3420.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, by replying STOP to any text message, or by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can email us at sales@alltheanswersinc.com.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us at:
All The Answers, Inc.
60 Alhambra Road, Unit 4
Warwick, RI 02886
United States
Phone: 401-739-3420
Email: sales@alltheanswersinc.com
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To make a request to review, update, or delete your personal information, email us at sales@alltheanswersinc.com with the subject line “Privacy Request,” or write to us at the address in the section above. We may need to verify your identity before acting on your request, and we will respond within the time period required by applicable law.